FAQ

1. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal for secure online payments.

2. Do you offer international shipping?

At the moment, we only offer shipping within [your country/region]. However, we are working on expanding our shipping options in the future.

3. How long will it take to receive my order?

Shipping times vary depending on your location and the product you've ordered. Generally, you can expect your order to arrive within 3-7 business days. For more accurate delivery estimates, please refer to the product page or contact our customer support team.

4. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 30 days for a full refund or exchange. Please note that certain conditions apply, so be sure to read our full return policy.

6. Are your products covered by warranty?

Yes, most of our products come with a manufacturer's warranty. The duration and terms of the warranty vary depending on the product. Please refer to the product description or contact our customer support team for more information.

7. Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders on select products. Please contact our sales team at sales@cheapsweep.com for more information on bulk pricing and discounts.

8. How can I contact customer support?

You can reach our customer support team via email at jasminebusiness23@gmail.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

9. Are your products eco-friendly?

We are committed to sustainability and offer a range of eco-friendly products. Look for the "eco-friendly" label on product pages to identify environmentally conscious options.

10. Can I cancel or change my order after it has been placed?

Once an order has been placed, it enters processing immediately to ensure prompt delivery. As a result, we are unable to cancel or make changes to orders once they have been submitted. Please double-check your order details before completing your purchase.

If you have any other questions or concerns, please don't hesitate to contact us at jasminebusiness23@gmail.com. Our team is here to help!